Why am I receiving an incorrect address or unit error when attempting to register for service?

If you are receiving an invalid unit error you will want to first check that your address is entered correctly. If the problem persists, please reach out to your property staff to confirm you have the correct street address and unit number.

Please Note:  Unit numbers need to be correctly entered (e.g.  Apartment 202E needs to have the “E” entered along with the number), some properties may have multiple building numbers so please ensure you have the correct street address.

Related Articles

Do you send someone to install my service?

No installer is required! Simply place your order for service and plug into the wall jack. The...

Do you offer Television or Phone service?

Arvig MultiWav only offers Internet service at this time.We do, however, encourage our customers...

Can I use my existing Router?

You can! It does have to be a standard wireless router, not a combo DSL or Cable modem. Modems...

Is a Wireless Router required?

Not necessarily, but we recommend it.Either a desktop (or laptop) can be plugged directly into...

Are there added monthly fees or taxes?

No!We do not charge any additional monthly fees or taxes.  Unless state or federal legislation...