Why am I receiving an incorrect address or unit error when attempting to register for service?

If you are receiving an invalid unit error you will want to first check that your address is entered correctly. If the problem persists, please reach out to your property staff to confirm you have the correct street address and unit number.

Please Note:  Unit numbers need to be correctly entered (e.g.  Apartment 202E needs to have the “E” entered along with the number), some properties may have multiple building numbers so please ensure you have the correct street address.

Related Articles

Are there added monthly fees or taxes?

No!We do not charge any additional monthly fees or taxes.  Unless state or federal legislation...

Do you sell my internet account or usage data to third parties?

No!We strictly maintain customer privacy and do not sell your usage data to any third parties.

Why did my service live date change?

Arvig MultiWav will make every effort to meet your property's estimated live date. However,...

Can I change speeds after I sign up?

Yes, as we have no contracts, you may change your speed at any time via your online account. If...

Is a Wireless Router provided?

At this time, Arvig MultiWav does not provide any equipment, nor do we require you to lease any...