Are there Late Fees?

No, we do not impose any late fees on our customers.  

Since payment is automatically processed on the due date, there's no concern about paying your invoice late.  

If for some reason you do not have a valid form of payment by your due date, we will attempt to process your payment up to 24 hours beyond your due date before your service will suspend.  There are no fees associated with service suspensions, and service reactivates instantly once a payment is made for the outstanding balance.

Related Articles

Can I suspend my service while I am out of town?

Unfortunately there is not a way to suspend service. However, you may cancel service and then...

Requesting a Service Transfer

If you are moving to a different address that has MultiWav service, please e-mail us a written...

What forms of payment are accepted?

We only accept electronic forms of payment, which can be managed from your account online. Cash...

Cancelling/Discontinuing Service

To cancel service, you may do so at any time by logging into your account, selecting Manage...

Do you send invoices?

Arvig MultiWav exclusively provides paperless billing, which means that your invoice will be...