Are there Late Fees?

No, we do not impose any late fees on our customers.  

Since payment is automatically processed on the due date, there's no concern about paying your invoice late.  

If for some reason you do not have a valid form of payment by your due date, we will attempt to process your payment up to 24 hours beyond your due date before your service will suspend.  There are no fees associated with service suspensions, and service reactivates instantly once a payment is made for the outstanding balance.

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How do I update my payment information?

Start first by logging into your MultiWav account online at www.multiwav.com Select the Profile...

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To cancel service, you may do so at any time by logging into your account, selecting Manage...

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If you are moving to a different address that has MultiWav service, please e-mail us a written...

Can I suspend my service while I am out of town?

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What forms of payment are accepted?

We only accept electronic forms of payment, which can be managed from your account online. Cash...